Patient Reviews

Lincoln Family Dental Reviews

131-14 Rockaway Blvd., South Ozone Park, NY 11420

4.5 / 5

based upon 1209 reviews.

5 / 5

based upon 4 reviews.

Posted On: 10/18/2024 Lincoln family dental only help people they know or their friends.
I booked an appointment there for tooth extraction, even if I was in extreme pain, they let me go after wasting my time taking pictures which makes my pain worse.
You guys are wrong for this, you're not human. G-Desin 1

Google Review

Posted On: 10/10/2024 I went here for tooth pain and the only thing the dentist did was take pictures and tell me that they just clean teeth. It was a complete waste of time going here because my appointment was for tooth pain not cleaning. That’s the whole reason why I booked the appointment. Will not recommend going for emergencies. They just prolonged my tooth pain even longer and I had an horrible experience. Chelsea J

Google Review

Posted On: 09/25/2024 This dentist office is by far the worse dentist I ever been to in nyc the dentist that seen me today was very rude very unprofessional the wait time is ridiculous they are so unorganized and they charge me cash i was very unhappy with they service. Don't go here unless it's no other options around. J E

Google Review

Posted On: 09/19/2024 Very very, very bad experience the first day I had an appointment I came in. I work all the way in Coney Island . I had an appointment for 6 o’clock. They told me come in 5 o’clock. I came in 5 o’clock. They told me oh the dentist is not there now this is three weeks ago Today I had an appointment for 6 o’clock, they told me the dentist have to leave at 5 o’clock. Try to come early. I get there 430. Tell me they cannot see me the dentist got to leave. I said why didn’t you call me and tell me that my appointment was canceled again I left my job. I work all the way in Coney Island, rush to get here very very, very bad experience would not recommend anyone to go to this place the front desk call me four times today. I told him yes I’m going to be there. Someone did not call me to tell me to cancel the appointment. I am so furious right now. I’m a business owner. I had to close my shop early two times because of these people , they don’t care. They need to change the front desk. At least someone should’ve called me and told me before I came all the way from Coney Island . Madeline Cleaners I

Google Review

Posted On: 09/15/2024 The place is clean and cozy, the staff is professional and sweet.

This is the best place you can come to and they make you feel very welcomed. Definitely will be coming back often. Maria E Izquierdo T

Google Review

Posted On: 09/05/2024 Mike
is the hygienist and he’s very nice. Very friendly service. Amazing come here. Paysha L

Google Review

Posted On: 09/05/2024 Been coming here for a while now, it’s incredibly convenient for me, living 10-12 mins away. The staff is very inviting and friendly. I’m always taken care of, of any inconvenience, like wait times or having to reschedule, such a quick process. I’m relieved to find a Dental spot like this to help keep my teeth healthy. I would 100% recommend. Dany A

Google Review

Posted On: 09/05/2024 Wonderful office really gives me a hard time whenever I come in Durrell P

Google Review

Posted On: 09/05/2024 Mike was an amazing dentist with a great personality. Cleaned my teeth very well with little pain. High recommend coming here. The staff is also very friendly!! Ralf M

Google Review

Posted On: 08/30/2024 Their cleanings suck. I remember going to other dental offices and they’d spend an hr cleaning my teeth and scraping any residue on top my teeth, and also brushing some liquid on my teeth to slightly whiten it. Their cleanings here at Lincoln are like 5 minutes and looked the same exact way, I honestly could’ve just brushed my teeth and got the same result. Quiana P

Google Review

Posted On: 08/29/2024 Very fantastic, I would recommend to others VQ U

Google Review

Posted On: 08/22/2024 The call center agents need to do better. When I call the office directly few months ago I was able to get an appointment on a Tuesday to establish care since Tuesday is my only day off. I call back to schedule a cleaning and was told the office no longer see adult patients on a Tuesday and she’s (agent name is Joy) trying to tell me to go somewhere else or go to Brooklyn. Like is this how you treat your patients? Update: this appointment was for my aunt she end up taking time off to go and she said she was seen very quickly and everyone was very nice to her. Miranda P

Google Review

Posted On: 08/21/2024 Marvin C

Google Review

Posted On: 08/19/2024 Worse dental office ever, they try to sell you things you don’t need, they don’t have AC and do not respect patient’s right. I advise you don’t visit this place ever, they don’t respect patient’s autonomy, disrespectful doctors and employees, no privacy, def suing them School W

Google Review

Posted On: 08/15/2024 I had a very bad experience at this dental clinic. I had an appointment for teeth cleaning only. I had to wait for 45 minutes and after that they cleaned just for 5 mins.
Within 5 minutes, my cleaning was done, and I didn't feel like teeth were cleaned properly.

I would not prefer to go again here. Shruti R

Google Review

Posted On: 08/05/2024 Very inconvenient, small place with too much customers. Sonia M

Google Review

Posted On: 07/18/2024 While the doctor is telling me what’s wrong with my teeth a receptionist is being nosey standing by the door listening to everything he said as she was laughing like something was funny w another girl , when I asked the doctor could he close the door he said that room is the only room that the door didn’t close , MY THING IS WHY DID THE DOCTOR FEEL IT WAS OKAY TO TALK MY MEDICAL PROBLEMS INFRONT OF A NOSEY co worker who isn’t a doctor or nurse I Would Not Recommend If You like Privacy ThatBoy S

Google Review

Posted On: 07/11/2024 Plz fix your phone number and this will be a 5 star. I’ve tried both the numbers on your website and google maps. Both “call failed”. KingRalfeyBoii P

Google Review

Posted On: 06/24/2024 They messed up my grandma's teeth. If you try to contact them, you will be ignored. You should go to a different dentist. Kimiko K

Google Review

Posted On: 06/24/2024 Terrible place. Terrible service. Huge waste of time, avoid at all costs. Kiyoshi N

Google Review

Posted On: 06/24/2024 Don’t go here. They were extremely rude, unhygienic and unwelcoming. They’ll make you wait for almost an hour after your appointment time to be seen. And they don’t listen to your problems. Horrible place. Aaron S

Google Review

Posted On: 06/24/2024 To be honest as possible, when it comes to customer service and quality of service this has to be a 1 out of 5. Front desk staff is horrendous and the mediocre at best. Jordan L

Google Review

Posted On: 06/20/2024 Five stars are all I can give, but I'm telling you they deserve 10! From receptionist to hygienist and Dentist. PHENOMENAL.... I'm back in 5 months so look out for an update Emile G

Google Review

Posted On: 06/18/2024 Came here and was told I have gum disease and how my insurance didn’t cover it , it only covers cleanings and said I had to pay 5K out of pocket and how I can do a down payment of 500$ today and I was so nervous and sad I was about to just pay the 500$ down payment then the man comes back and says oh it’s a 1500$ down payment but we can settle for 1K right now, I go home sad and hurt that I can’t afford this so I call my insurance metro plus and they said they do cover it how it’s included so I don’t get why he try to make me pay out of pocket when my insurance did cover the medicine I need for three months , I still will like to know why did he do this, I got an xray for what then , you charged my insurance but my insurance only covers for cleanings he said , rude hygienist , Ashley G

Google Review

Posted On: 06/12/2024 We made appointment for 6:30 pm and waited 1 hour and when we asked the receptionist the long hair African american male he said to me to reschedule he has no respect or manners and they giggling after we walked away like its funny Anita L

Google Review

Posted On: 05/23/2024 Racquel C

Google Review

Posted On: 05/21/2024 Terrible time last time I went. They refuse to give me a filling or even schedule me for a filling. Because they said I needed to get my teeth cleaned even tho I had my teeth cleaned 2 weeks ago. Then they wanted me to pay out of pocket for another cleaning which I can’t afford. After that they basically told me to leave. I been going there for years and it’s always been a huge sense of family. But last time I went i felt disgusted because no one was trying to help. Maybe there under new management but something needs to change. Isaac S

Google Review

Posted On: 05/20/2024 Great service!
Friendly atmosphere. Shellanie D

Google Review

Posted On: 05/19/2024 Great job , Dr Lam and staff are very helpful and supportive also extremely knowledgeable, my experience was excellent Francis P

Google Review

Posted On: 05/16/2024 On April 14 2024, I visited this office. I was experiencing pain in my lower right molar. X-rays were taken, then I was told I had an infection and would need a bone graft along with the extraction. I was not interested in this graft. I only wanted the tooth extracted. The out-of-pocket cost quoted to me was $9000. Outrageous!! He told me if I wasn't interested in the graft, he could not take care of me and escorted me out. I would have respected him more had he approached me with a ski mask and asked me for that amount...smh. These are white collar criminals, in my opinion. I had been there in the past, with no issues. Not sure what is going on in this office (Rockaway Blvd, 11436) now. Please save yourself the aggravation and go elsewhere for your dental needs. Wilda A

Google Review